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Corona (COVID-19) Measures

Questions about Corona and the effects on your order

Decovry remains open, but all of our colleagues are working from home to prevent the spread of the Coronavirus. What does this mean for your order?

We're still delivering according to the agreed delivery date as much as possible. However, some deliveries may be slightly delayed due to border checks.

If you have any questions about your order or one of our products, please feel free to send an email to It's best to mail only once and clearly state your order number. We will answer your mail as soon as possible. Since all colleagues are working from home, we are less reachable by phone. Thank you in advance for your understanding.

Upon delivery, the package is currently not signed off manually by the customer. Not even with companies that used to require this.

All updates will also be posted on this page.

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